A&E / Emergency Centres

University Hospitals of North Midlands NHS Trust has two Accident & Emergency departments and there are a number of other providers where the public can seek help:​

Royal Stoke University H​ospital

The Emergency Centre is located at The Royal Stoke University Hospital, Newcastle Road, Stoke-on-Trent, ST4 6QG. The Emergency Centre is located in the South East corner of the Hospital. Although it is part of the Main Building (located on Lower Ground Floor 1) it has separate entrances for ambulance patients and walk-in patients. If travelling by car, please use Car Park J located immediately outside the department.​ 

To contact the Emergency Centre at The Royal Stoke University Hospital telephone 01782 674455. Children’s A+E can be contacted on 01782 674445. 

County H​ospital

The A&E Department at County Hospital is not 24 hours. The department is open 8am – 10pm every day. A&E is located at County Hospital, Weston Road, Stafford, ST16 3SA. Car parking is available immediately outside the department. 

In addition to The Royal Stoke University Hospital, if you need to go to A&E between 10pm and 8am when Stafford Hospital’s A&E is closed, you can also visit:

  • New Cross Hospital (Wolverhampton), Wednesfield Road, Wolverhampton, WV10 0QP
  • Queens Hospital (Burton), Belvedere Road, Burton-upon-Trent, Staffordshire, DE13 0RB
  • Manor Hospital (Walsall), Moat Road, Walsall, West Midlands, WS2 9PS

​To contact the Accident & Emergency Department at County Hospital telephone 01785 230104.​

Alternatives to Accident and Emergency


This is the best choice to treat very minor illnesses, ailments and injuries.

A range of common illnesses and complaints can be treated with a well-stocked medicine cabinet and plenty of rest.

​NHS 111

This service has been introduced to make it easier for you to access local NHS healthcare services in England.

NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free.


​​​​​You can speak to any pharmacist for advice on how to treat lots of minor injuries and common complaints such as coughs, colds, bites, stings, aches and pains.


​​​​For medical advice or for illnesses you can’t shake off.

You should be able to get an appointment with your surgery within 24 hours, Monday to Friday.

If your doctors are closed call your doctor’s surgery and you will be transferred to the GP out of Hours Service

​​Walk-in Centres

Walk-in centres can be used to treat minor injuries and ailments.

The nearest walk-in centres are:

  • ​Haywood Walk-In Centre:
    Open 7am-10pm Monday to Friday & 9am-10pm weekends and bank holidays. Tel: 01782 673500.
  • Hanley Walk-in Centre, 85-87 Stafford Street, Hanley:
    Open 8am-8pm 7 days per week including weekends and Bank Holidays. Tel: 01782 987585
  • Leek Moorlands Hospital:
    Open between 8am and 8pm daily. Tel: 0300 123 1894
  • Cannock Chase Hospital:
    Open 10:30​am – 6:30pm, 7 days a week. Tel: 01543 572757,
  • Sir Robert Peel Community Hospital:
    Open 24/7. Tel: 01827 263800
  • Samuel Johnson Community Hospital:
    Open 24/7. Tel: 01543 412900